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Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

This online marketplace has updated its size classifications for women's and children's garments failing to inform all shoppers about the modification.

Digital Channels Reaction

Countless users and merchants are posting online saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.

The company said the revised method more closely matches other platforms.

It has advised users to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.

Size Classification Changes

Before the change, the sizes had both one number and one letter, such as S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.

Shopper Experiences

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Required Changes

Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.

Marketplace Information

The app has more than 100 million members, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.